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Kevin Simpson

Kevin Simpson

Calgary, Canada
4038307327
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Event Types
Workshops, Lunch & Learn Presentations, Corporate and Team Training. Salesfloor Customer Service Training...Real World Learnings
Speaking Topics
Business and Management Training, Coaching, Employee Retention, Goal Setting, Leadership, Motivation, Networking, Organizational Development, Personal Change, Sales/Marketing, Success, Teamwork, Vision/Strategic Planning, Social Media, Facilitation, Business Start, Skills Training, Competency, Small Business Development, Entrepreneurship, Engaging New Leaders, Workforce Skills Training, Competency Training
Experience
25 Years - ongoing of Leading & Coaching,
Travel Info
Able to work world wide - travel fees commensurate on location and travel time
Fees
Customized for customer and presentation or workshop requirements
Links
www.actioncoach.com/kevinsimpson www.businessedgecoaching.com
Target Audience
Business owners, business leaders, employees in any area of retail or restaurant. Business teams
CE Credits
Certified ActionCoach Certification in Strategic Planning

Your Coach & Presenter

Kevin is an award winning business coach with the #1 coaching firm in the world - ActionCoach - and is ranked globally in the top 100 list of best business coaches.

Simply put he sets the bar high for himself, and his customers. Owning and running a leading boutique retail bicycle store that is known worldwide for its customer service, and a Tapas restaurants ranked in the top 100 in Canada with his wife Wendy will have that effect on you.

Kevin’s belief that success doesn’t happen by accident - it’s planned, worked for, it is to be shared - and that comes through in everything that he does.

Testimonials

Kevin's 6 Step Seminar is fantastic​ and definitely a must attend​. It's chock full of strategies you can start implementing same day to improve your business! For ​the​ business owners​ I serve ​in ​the​ Kensington​ BRZ who are​ working ​to ​survive the economic downturn and reduce​ the impact of on line shopping, Kevin`s seminar provided great ideas for how to start increasing ​our ​bottom lines immediately.

Annie MacInnis
Executive Director
Kensington Business Revitalization Zone (BRZ)

Kevin did a presentation for our company on great customer service and sales. He was very engaging by getting feedback and goals from everyone in the audience. As the owner of a business it was valuable for me to sit back and listen to what everyone had to say about their goals and how they fit into the business. Kevin has an amazing ability to take that information and then have us all of hone in on our core values and the direction we want to take with our careers.

Vanessa Joosten

Back At It Massage

 

Sample Events: 

Workshop - "Who Sunk The Identity Iceberg?"

Workshop - "Where's My Money? How To Understand What It Takes to Make Your Business Profitable"

Presentation - "The Six Steps To A Great Business"

Full Day Workshop - "GUEST - Making Truly Great Customer Experience Your Company's Brand"

 
 
 

Organizational Impact

Kevin’s career began in the field of medical imaging with Siemens Canada where he grew to become one of the leading MRI field technicians in the world, working with health care providers in Canada, the United States and all over Europe. Kevin gained a reputation as a total solution provider and was tasked with the responsibility of building private MRI and CAT scan equipped clinics as that business emerged, including building Calgary’s own Mayfair Clinic.

The success in this dynamic work environment established in Kevin a “never give up” attitude which he carried into the next phases of his work at Siemens - leading the Western Canadian Medical Imaging Service business, responsible for over 30 field technicians and the reliability of the lifesaving imaging equipment in the radiology departments of Canada’s best hospitals.

Kevin finished his career with Siemens holding the position of National Technology Manager where he led the development of the company’s first nationwide Customer Service Centre. This undertaking was truly unique in Canada as it established one of the first call centre environments to connect hospitals to remote service technicians and allowed instant troubleshooting of their equipment, all the while managing and supporting the customer service delivery process.

Coaching & Speaking History

This role brought out Kevin’s true passion for customer service and would shape his career in the years that followed, leading him right into the world of retail store and restaurant operation, management and consulting. Kevin was hired by a leading sports consulting group from North Carolina to develop and teach North American businesses how to deliver unique and memorable experiences to their customers, strategies to increase their profitability and techniques on how to align employees behind a company’s mission and vision statements to maximize the success of both.

Kevin was promoted to Chief Strategy Officer with this consulting group where he undertook creating and implementing a new corporate strategy them - one that lead him to working with some of the largest companies in the sporting business - Shimano, Thule, Brooks Running, and Camelbak. By using his energetic and engaging style Kevin created an outstanding track record with these organizations to strengthen employee performance, increase sales, improve customer service, streamline processes, and develop leaders at all levels.

Kevin’s commitment was to create custom and unique solutions for each of these customers. The approach this group took with these companies was considered groundbreaking and was widely successful in increasing profitably and customer satisfaction in each one.

Kevin returned to full time work in Calgary by launching his coaching career and has grown it into a multinational success. He is extremely proud of the results he continues to get with his customers.

He coaches many of Alberta’s best businesses. From restaurants, to clothing manufacturers, from hugely successful Massage Clinics, to Financial Services Companies.

Kevin’s customers love his engaging and inspiring style, his passion and his dedication to them. His greatest belief is that every business is currently designed to get the results it’s currently getting, and it is that design that Kevin constantly challenges by challenging the leaders responsible for their growth to continuously redesign their organizations, and themselves.

It’s a dedication to continuous improvement, and a commitment to owning a test and measure mentality that gets this done.

Community & Family

Kevin served on the board for Big Brothers and Big Sisters, he currently leads Canmore’s Downtown Business community as their chair, and spearheads fundraising and donation groups that serve the entire Bow Valley. His passion for the outdoors and sports has lead him everywhere from the base of Mount Everest to racing his mountain bike over most of Europe’s highest passes.

He is a proud finisher of both the TransAlps and TransRockies races. He and his wife Wendy love to travel together, preferably with their bikes and dogs. They share a love of great wine, great food, and great dining experiences. They are partners in business and life. 

 

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